Effective Date: 1 June 2025
Welcome to Masaira. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information when you browse or shop on our website:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card or UPI details (processed securely by third-party payment gateways—we do not store any card details).
- Order History: Products you purchase from us.
- Browsing Data: IP address, browser type, pages visited, time spent, etc., collected via cookies for improving site performance and experience.
How We Use Your Information
We use your information to:
- Process your orders and payments
- Deliver your products
- Respond to customer service requests
- Send updates on your order status
- Share offers, new arrivals, and other brand updates (only if you opt in)
Cookies & Tracking Technologies
Our website uses cookies to enhance your experience, track performance, and understand customer behavior. You can choose to disable cookies through your browser settings, though some features may not work optimally.
Third-Party Services
We work with trusted third-party providers such as:
- Payment gateways (e.g., Razorpay, PayPal, Stripe)
- Shipping partners
- Email marketing tools (if you subscribe to our newsletter)
These services only receive the information necessary to perform their functions and are not allowed to use it for any other purpose.
Data Security
We implement industry-standard security measures (like SSL encryption) to protect your personal data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Rights
You can:
- Request access to the personal data we hold about you
- Ask us to correct or delete your data
- Opt out of marketing communications anytime by clicking “unsubscribe” in our emails or messaging us directly
Children’s Privacy
Our website and products are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
Contact Us
Have questions about your data or our privacy practices?
Email us at info@masaira.com